*This content was translated by AI.
Coupang Eats will extend free support for packaging service brokerage fees for small business owners such as traditional markets by one year and maintain them until March next year, while other stores will charge 6.8% of brokerage fees from April.
Coupang Eats made the announcement on the 26th and explained that it will maintain a free policy of packaging brokerage fees for small stores with the bottom 20% of sales of the win-win rate system with traditional markets. Traditional market stores nationwide can be supported through applications, and stores currently registered as traditional markets are automatically applied without any separate procedures. Details such as the application method and target will be informed later.
On the other hand, other stores will apply a free policy until March this year, and then apply a 6.8% brokerage fee to takeout orders from April.
Coupang Eats started providing free brokerage fee support with the launch of the packaging service in October 2021 and has maintained it for a long time. With this decision, the free policy will be terminated and paid for stores except those eligible for support, such as traditional markets.
The industry says that amid fierce competition for delivery apps, it is difficult to continue free support for a long time as operating costs such as app development and maintenance, customer center operation, and server costs are invested. In fact, many delivery apps, including Baedal Minjok, are receiving brokerage fees for takeout orders.
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*This content was translated by AI.
