T.O.P's agency, shuts down 20-year-old fan site → Unprecedented apology letters in Korean, English, Chinese, and Japanese: "We deeply apologize for insufficient communication… We will listen to your opinions more closely" [Full Text]

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The side of T.O.P, a singer and actor formerly of the group BIGBANG (real name Choi Seung-hyun), issued an apology letter in response to fans' outburst of dissatisfaction.

T.O.P's agency, TOPSPOT PICTURES, posted official apology letters in Korean, English, Chinese, and Japanese through its official account on the 10th, stating, "We are taking seriously the opinions recently shared by our fans."

It further conveyed, "We deeply apologize to the fans who have been waiting for us that news of activities and communication did not reach them sufficiently, and that this caused disappointment and regret."

It also added, "Going forward, we will listen more closely to the opinions you send and actively reflect them in all aspects of the artist's activities and management," and "We will also review our methods of communication with fans and inform you through official channels as soon as improvement plans are prepared."

The reason T.O.P's agency issued an official apology is that his representative fan site, 'Choi Seung-hyun.com,' which had been operated for 20 years, announced its closure earlier that day, prompting T.O.P's fans to voice their long-held dissatisfaction with T.O.P and his agency.

Choi Seung-hyun.com stated, "We have decided to terminate the operation of Choi Seung-hyun.com, judging that we can no longer tolerate T.O.P's and TOPSPOT PICTURES' disregard for reality and evasion of responsibility, as well as their attitude of taking fans' dedication for granted."

It further conveyed, "Contrary to the phrase 'an album for fans,' the stages and communication that fans most wanted and waited for were insufficient. From album promotion and promotions to the practical work involved in fan communication and support, we had relied on the voluntary efforts of personal fan sites. The cancellation of the exhibition was an unavoidable decision due to low participation rates and unmanageable operating costs. However, that decision was distorted as 'the actions of fans angry about a romance,' and in our perception, the agency's reaction placed more weight on disclosing reservation status in a notice than on the essence of the problem. Fans' love and support are not something to be used when needed and ignored when inconvenient."

It also added, "Finally, we say this to T.O.P. We hope you do not isolate yourself among people who only tell you what you want to hear. Uncomfortable realities do not disappear just because they are ignored. We remember your pledge to repay fans' love as you have become an adult. What came back to us, who believed those words, was resentment rather than repayment."

Meanwhile, T.O.P acknowledged his romantic relationship with Nana, an actress formerly of the group After School, on the 2nd.

Hello.

This is TOPSPOT PICTURES.

First, we sincerely thank all the fans who have cherished and supported T.O.P for a long time.

We are taking seriously the opinions recently shared by our fans.

We deeply apologize to the fans who have been waiting for us that news of activities and communication did not reach them sufficiently, and that this caused disappointment and regret.

Going forward, we will listen more closely to the opinions you send and actively reflect them in all aspects of the artist's activities and management.

We will also review our methods of communication with fans and inform you through official channels as soon as improvement plans are prepared.

We will come back to you in a better form so that we can repay the love you have shown for the artist.

Thank you.

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*This content was translated by AI.View Original