TVING, Government Steps In Over Data Breach..Choi Ju-hui (CEO) "Will Take Full Responsibility," Apologizes [Comprehensive]

*This content was translated by AI.

As a personal information breach occurred at the online video streaming service (OTT) provider 'TVING', the government has directly intervened. Immediately following the report of the security incident, authorities began an investigation into the cause and the scale of the damage.

On the 3rd, the Ministry of Science and ICT announced that it has formed a joint government-private investigation team to investigate the status of damage and the cause of the incident resulting from the leakage of TVING member information, and has officially commenced the investigation.

It is reported that TVING reported the security incident on the 1st. The Ministry of Science and ICT and the Korea Internet & Security Agency (KISA) immediately requested TVING to preserve relevant materials upon receiving the report and proceeded with an investigation into the cause of the incident and the scale of damage. As a result of the emergency meeting of the Security Incident Investigation Committee held on the 3rd, it was agreed that this incident qualifies as a major incident requiring the formation of a joint government-private investigation team. Considering the possibility of large-scale information leakage and additional damage, the final decision was made to form the joint government-private investigation team. The head of the joint government-private investigation team will be the Information Protection Network Policy Officer at the Ministry of Science and ICT.

The joint government-private investigation team was formed not only with officials from the Ministry of Science and ICT and KISA but also with private experts in fields such as forensics and cloud services. The team plans to thoroughly investigate the incident and transparently disclose the results to the public.

To prevent secondary damage such as smishing that could exploit the leaked information, the Ministry of Science and ICT also issued a public security notice through the official website of the National Security Portal (Bogo-nara).

According to TVING, it is understood that the incident occurred when an unidentified hacker accessed the database and transferred personal information files to the outside. TVING stated, "We have immediately strengthened security measures and are conducting continuous monitoring since becoming aware of the incident." It further explained, "The leaked personal information includes member IDs, names, dates of birth, gender, phone numbers, and email addresses. We do not hold resident registration numbers or valid payment-related information, so these were not among the leaked items."

On the 3rd, Choi Ju-hui (CEO) stated, "TVING has confirmed that users' personal information was leaked due to unauthorized external access. We failed to protect the information entrusted to us by our users, and the responsibility lies entirely with TVING." He added, "TVING has implemented necessary response measures since confirming the incident and is diligently cooperating with the ongoing investigation by the government and relevant institutional investors. We will transparently inform you of the progress and follow-up measures."

He continued, "We are providing individual notifications to affected users and will take full responsibility until the end to provide relief and protect users." He also stated, "TVING is taking this incident very seriously. We will re-examine our security systems from the ground up to ensure such an incident never happens again. We will do everything in our power to regain the trust of our users. Once again, we sincerely apologize," bowing his head.

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*This content was translated by AI.