Hanwha Life's Customer Trust, 'Advisory Committee' Launched

*This content was translated by AI.

Hanwha Life has taken another step forward to protect financial consumers.

On the 27th, Hanwha Life launched the 'Customer Trust+PLUS Advisory Committee (Committee)' at its headquarters in Yeouido, composed of external experts to strengthen financial consumer protection.

The committee is an advisory body that reflects the independent perspectives of external experts on matters concerning potential infringement of consumer rights and insurance dispute issues. Its purpose is to ensure fairness by not relying solely on the company's internal judgment, but by incorporating the objective viewpoint of a third party.

Yoo Ju-seon, the Customer Trust+PLUS Advisory Committee Chair, stated, "We will provide advisory services to lead to service improvements that customers can actually experience, based on objective and professional perspectives."

A Hanwha Life official, who spoke with this newspaper by phone, said, "We will do our best to ensure that the proposals from the independent advisory committee lead to practical improvements."

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*This content was translated by AI.