Kangwon Land to Expand Customer-Led Over-Immersion Prevention Program

*This content was translated by AI.View Original

Kangwon Land will expand its over-immersion prevention program, which combines professional counseling with mobile-based self-regulation services, to help casino customers develop healthy usage habits.

The company announced that it will fully launch "Healthy Use Self-Care" utilizing the High1 Resort mobile app starting on the 9th, following the implementation of the "Permanent Entry-Day Selection System Plus" on the 1st.

"Permanent Entry-Day Selection System Plus" is an intensive care program targeting customers who have entered the casino for 91 days or more in the past year, as well as subscribers to the Permanent Entry-Day Selection System.

Professional counselors will conduct three customized counseling sessions based on Motivational Interviewing and Cognitive Behavioral Therapy (MI-CBT). Customers who complete all sessions will be awarded High1 Resort Rewards, which are healthy-use points.

Kangwon Land plans to link the two programs to support both behavioral change through professional counseling and self-management in daily life, evolving its existing entry-control-centric prevention policy into a customer-led autonomous management system.

A Kangwon Land official, speaking by phone with this outlet, said, "We will continuously strengthen our over-immersion prevention system to foster a healthy gaming culture that respects customers' autonomy and initiative."

<© STARNEWS. All rights reserved. No reproduction or redistribution allowed.>

*This content was translated by AI.View Original