TVING Personal Data Breach, Choi Ju-hui (CEO) Bows Head... "Will Take Full Responsibility for Victim Relief" [Full Text]

*This content was translated by AI.

Following a personal data breach at TVING, CEO Choi Ju-hui (CEO) issued an apology, stating that TVING will take full responsibility for this incident until the end.

On the 3rd, CEO Choi Ju-hui (CEO) stated, "TVING has confirmed that users' personal data was leaked due to unauthorized external access. We failed to protect the information entrusted to us with trust, and the responsibility lies entirely with TVING. After confirming the incident, TVING has implemented necessary response measures and is diligently cooperating with the government and relevant institutional investors' investigations. We will transparently inform you of the progress and follow-up measures."

Continuing, the CEO said, "We are providing individual notifications to affected users and will take full responsibility for victim relief and user protection. TVING is taking this incident very seriously. We will re-examine our security systems from the ground up to ensure such an incident never happens again. We will do everything in our power to restore users' trust. Once again, we sincerely apologize."

On this day, it was announced that personal data had been leaked from TVING. In response, TVING issued a notice titled "Notice on Personal Data Breach Incident" through its official website and SMS messages.

According to TVING, on the 2nd, it was confirmed that members' personal data was leaked due to unauthorized access to the database storing users' personal information. It is reported that the incident occurred when an unidentified hacker accessed the database and transmitted personal data files externally. TVING explained, "We immediately strengthened security measures and are conducting continuous monitoring after becoming aware of the incident. The leaked personal data includes member ID, name, date of birth, gender, phone number, and email. We do not hold resident registration numbers or valid payment-related information, so these were not among the leaked items."

The following is the full text of CEO Choo Joo-hee's apology

We apologize for the personal data breach incident.

I am Choo Joo-hee, CEO of TVING.

We sincerely apologize for causing great concern to our users due to this personal data breach incident.

TVING has confirmed that users' personal data was leaked due to unauthorized external access.

We failed to protect the information entrusted to us with trust, and the responsibility lies entirely with TVING.

After confirming the incident, TVING has implemented necessary response measures and is diligently cooperating with the government and relevant institutional investors' investigations.

We will transparently inform you of the progress and follow-up measures.

We are providing individual notifications to affected users,

and will take full responsibility for victim relief and user protection.

TVING is taking this incident very seriously.

We will re-examine our security systems from the ground up to ensure such an incident never happens again.

We will do everything in our power to restore users' trust.

Once again, we sincerely apologize.

June 3, 2026

Choo Joo-hee, CEO of TVING

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*This content was translated by AI.