GM agrees with labor unions to maintain three direct service centers

*This content was translated by AI.

GM's Korean workplace has resolved differences over the termination of direct service center operations through discussions with labor unions and established a new service center system. According to the announcement on March 10, 2026, the company and labor union agreed to maintain the operation of three existing direct service centers, Daejeon, Jeonju, and Changwon, but change the name to 'maintenance service technology center'. In addition, the Incheon Bupyeong High-Tech Center will be expanded.

Some of the employees working at the existing direct service center will continue to work at three maintenance service technology centers and the Bupyeong High Tech Center in Incheon, while the rest of the workforce will be converted to other jobs within the company.The newly renamed Maintenance Service Technology Center focuses on high-level diagnosis and specialized technical support for high-tech vehicles.

It will serve as a base for technical support and problem solving for vehicles that need complex maintenance, strengthening its overall after-sales service capabilities. The Bupyeong High-Tech Center in Incheon is in charge of technical support and transfer of 380 service networks nationwide, training domestic vehicle maintenance technology, and response to high-level maintenance vehicles. GM's Korean operations will provide the same level of customer experience and improve service competitiveness anywhere in the country through the system reform, it added.

<© STARNEWS. All rights reserved. No reproduction or redistribution allowed.>

*This content was translated by AI.