* Translated by Papago

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Mercedes-Benz Korea launches car storage service before airport 'increases satisfaction'

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*This content was translated by AI.

Mercedes Benz Airport protocol program/photo courtesy = MBK
Mercedes Benz Airport protocol program/photo courtesy = MBK

Mercedes-Benz Korea will expand the scope of its vehicle care program "Mercedes-Benz Airport Service" for airport customers from Incheon International Airport to Gimpo International Airport, strengthening service investment for Korea. The airport service is operated by safely storing the vehicle in an indoor parking lot during the trip when the customer delivers it to a dedicated location when using the airport, providing vehicle management services such as regular inspections and replacement of consumables, and delivering the vehicle back to the schedule of return.

The service will be offered free of charge up to three times during the free service period among customers who have purchased a new Mercedes-Benz car since November 1, 2023, with pure electric vehicle owners free of charge without a limit on the number of times. The service includes parking agency, indoor parking, vehicle inspection and car wash service, and if consumables are replaced or regular inspections are required, the vehicle will be delivered after maintenance is completed in connection with the nearby official service center. Gimpo International Airport service is provided in cooperation with nearby official dealers.

Mercedes-Benz Korea continues to invest in infrastructure by operating 65 exhibition halls and 73 service centers nationwide to improve long-term contributions to Korean society and customer satisfaction. In particular, it is striving to provide differentiated services as a luxury car brand in consideration of the specificity of the Korean market, and the expansion of airport services is also part of a strategy to strengthen local services tailored to the lifestyle of Korean customers.

The company plans to continue investing to expand customer contact points in Korea and improve service quality in the future, and plans to increase brand loyalty through specialized programs such as airport services.

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*This content was translated by AI.

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