Coupang Exceeds Mandatory Employment Rate for Persons with Disabilities… Achievements in Direct Hiring and Remote Work

*This content was translated by AI.

Coupang announced on the 20th that it exceeded the mandatory employment rate for persons with disabilities (3.1%) for the first time since its founding last October.

Coupang first achieved the mandatory employment rate of 3.1% in October last year, and the employment rate for persons with disabilities has since risen to 3.64%. Under current regulations, private companies with 50 or more permanent employees must employ at least 3.1% of their workforce as persons with disabilities. According to 2024 data released by the Ministry of Employment and Labor, this figure is higher than the average of 2.46% for large corporate groups.

Coupang has maintained a structure centered on direct hiring and has expanded the range of jobs that persons with disabilities can perform. The scope has been broadened beyond simple tasks to include office duties such as data management and human resources support. Remote work has also been actively introduced to reduce commuting burdens.

E-sports jobs are a representative example. Coupang established a recruitment system in collaboration with relevant institutional investors. The team, initially consisting of 10 members, expanded to around 80 within approximately one year. Through partnerships with specialized companies, the organization provides coaching and tactical analysis training to athletes. At the '2025 National Disability E-sports Competition', the team secured a total of 17 medals, including 8 gold medals.

Employment of persons with disabilities is also increasing in office roles. Staff responsible for health checkup data management and human resources support have been expanded. There are also cases of employees handling Excel-based data processing tasks. Operations for cleaning and managing shared cups within the office are also underway. These roles are also significant in terms of reducing single-use plastic consumption and environmental management.

The expansion of remote work and non-face-to-face work has contributed to broadening the recruitment scope. It has reduced constraints based on residence location and types of disabilities. Currently, employees with 14 out of 15 legally recognized disability types are working. The age range is also diverse, from late teens to those in their 70s.

To support these operations, Coupang has established a separate organization dedicated to recruiting and managing personnel with disabilities. This organization oversees recruitment, job adaptation, and overall work support. The company stated that it plans to continue diversifying job roles and improving the work environment in the future.

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*This content was translated by AI.