Jeju Air, Grand Prize in the LCC Category of the National Service Awards

*This content was translated by AI.

Jeju Air won the Grand Prize in the Low-Cost Carrier (LCC) category at the '2026 National Service Awards'.

The National Service Awards, organized by the Institute for Industrial Policy Research and sponsored by the Ministry of Trade, Industry and Energy, is an award presented to outstanding companies based on evaluations of service value, customer satisfaction, and customer communication.

Jeju Air was recognized for its continuous efforts to expand customer touchpoints both online and offline based on Customer-Centric Management (CCM) and to improve service quality through digital innovation.

At airports and on board aircraft, where direct service interactions with customers take place, the airline provides various services to enhance customer convenience, such as extending the time for domestic flight check-in via kiosks and sending advance notifications for international flights departing from Incheon.

A Jeju Air official, speaking to this newspaper by phone, said, "Lee Beon (수상) is the result of customers' precious opinions and the efforts of employees to put customer-centric management into practice."

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*This content was translated by AI.