Hanwha Vision Expands Product Warranty Period to 5 Years Starting This Year

*This content was translated by AI.

"Best Service in the Industry"

Hanwha Vision has decided to extend the warranty period for network products sold in Korea to five years.

Hanwha Vision announced that it will extend the quality warranty period from three to four years to five years, including free repairs, for network products produced after January 1, 2026. Previously, the warranty period of 3 years for general network products and 4 years for large and small win-win cooperation products was applied, respectively, but this was expanded to 5 years.

The target items are network cameras and storage devices. Some items such as hard disk drives (HDDs) and consumable materials, or life-spanning materials, are excluded from the list.

The five-year warranty period is the highest in the industry based on the domestic video security market. Through this, Hanwha Vision's customers are expected to operate the security system more stably as well as reduce maintenance costs.

This extended warranty period reflects Hanwha Vision's confidence in product quality. Hanwha Vision's products have recorded an AS rate of less than 0.5% on average for five years on a global basis. This is the result of strict product quality management by closely examining the entire process from production, research, and testing.

An official from Hanwha Vision who spoke to this newspaper by phone said, "We expect to be able to provide the best service in the industry with this extended warranty period," adding, "We will continue to enhance brand value through differentiated services."

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*This content was translated by AI.